BigRock is one of many hosting providers supported by the Endurance International Group, and one of the few that truly offers low-cost hosting solutions backed by cutting-edge hosting infrastructure. BigRock was founded in India and later became a subsidiary of the Endurance International Group (EIG), a technology firm that assists businesses in establishing an online presence. This hosting provider serves a global clientele from offices in India and the United States of America.
Features and Usability
BigRock provides a full range of low-cost hosting services, such as shared web hosting, reseller hosting, VPS, cloud solutions, SiteLock services, domain name registration services, and backup solutions.
There are two types of shared hosting solutions: Linux hosting (Starter, Advanced, Business, and Pro) and Windows hosting (Essential, Premium, Business, and Pro).
They include the following features as standard:
Disk space is unlimited.
Unrestricted bandwidth
Domains and email addresses are unlimited.
Guaranteed uptime of 99.9%
CloudLinux
Control panel for cPanel/Plesk
Databases in MySQL
PHP 5.2 through PHP 5.4
One-click installation with Softaculous
Pricing and Customer Service
The web hosting solutions are reasonably priced, but you must commit to a minimum of a year (and up to ten years), which is why the 30-day money-back guarantee may appeal to you. However, in order to get your money back, you must go through a lengthy and time-consuming process. BigRock’s technical support team is available 24 hours a day, seven days a week by phone, ticket system, or live chat, but not by email.
Pricing
BigRock is one of the few web hosting providers that truly provide low-cost hosting solutions supported by cutting-edge hosting infrastructure. Be aware of reports of poor customer service, but keep in mind that my experience did not support these claims.